Parcels are generally sent within 2 days of receipt of payment and are shipped via express courier with tracking and always signed for upon receipt of the goods. If you prefer a different delivery method than the standard one, you can choose from the following options:
Cash on delivery
Collect the goods directly from your home, check the integrity of the packaging and pay the courier in cash.
Collection at the Company
Collect the goods directly from the company and pay in cash to Bottari spa. Contact us to arrange collection.
Deposit stop at GLS Point
Receive the goods at a GLS office, the one that best suits your needs.
Consult the list of deposits directly from the courier's website by clicking here.
When ordering, let us know in the notes the place where you will go to pick up the goods.
Shipping costs include handling, packaging and any postage costs. It is not possible for us to group two distinct orders placed separately, therefore the shipping costs will be charged for each of them.
We therefore advise you to group your items in a single order before confirming it to optimize management and shipping but above all to save on delivery costs. In fact, for orders with a total amount exceeding €69, shipping is FREE.
Our staff will pay particular attention to each packed product to make delivery quick and safe, especially for fragile items. All packages are sized to fit the contents and your items will be well protected.
If the courier does not find the customer or his delegate in the declared place of delivery, a notification of the passage will be sent via text message or email. The courier will repeat the delivery the following day. To facilitate delivery, we recommend that you enter any notes for the courier in the appropriate space at the end of the order.